We want you to be completely satisfied with your purchase. Here's everything you need to know about our return and refund process.
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can't offer you a refund or exchange.
To be eligible for a return, your item must be:
Several types of goods are exempt from being returned:
There are certain situations where only partial refunds are granted:
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
If you haven't received a refund yet, please follow these steps:
Check your bank account again
Contact your credit card company - it may take some time before your refund is officially posted
Contact your bank - there is often some processing time before a refund is posted
If you've done all of this and still haven't received your refund, please contact us at info@amberedember.com
Only regular priced items may be refunded. Unfortunately, sale items cannot be refunded.
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@amberedember.comand send your item to:
Return Address
14359 Miramar Pkwy #309
Miramar, FL, 33027, United States
If the item was marked as a gift when purchased and shipped directly to you, you'll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn't marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.
To return your product, you should mail your product to:
Return Address
14359 Miramar Pkwy #309
Miramar, FL, 33027, United States
• You will be responsible for paying for your own shipping costs for returning your item
• Shipping costs are non-refundable
• If you receive a refund, the cost of return shipping will be deducted from your refund
• Depending on where you live, the time it may take for your exchanged product to reach you may vary
• If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance
• We don't guarantee that we will receive your returned item